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Information
Exchange: The Power of Information
Early one
Friday morning on the north side of Chicago, Mark Delany sits down at
his laptop and checks on the status of his stock portfolio. Seeing that
several of his investments appreciated overnight, Mark logs onto his
bank's web site and sells enough shares of an international
transportation fund so that he can immediately call his auto broker and
order a sports car - made in Germany - containing some very cool
customer features he's always lusted after. Within an hour, workers on
an assembly line in Hamburg receive the factory specification for
building a red convertible with a sunroof, leather bucket seats,
quadraphonic sound, and other paraphernalia that Mark specifically
asked for. Simultaneously, the fund shares that Mark sold are bought in
Japan by an institutional investor who subscribes to an online
financial news-alert service - and who was informed via e-mail a sudden
upsurge in sales of large-ticket transportation equipment. By noon,
Chicago time, the funds has risen another 2.5 points. An Asian airline
participating in fund takes advantage of the increased valuation to
order two jumbo jets from Boeing, Inc. in Seattle, Washington. The
revenues from this transaction are used to pay the salaries of several
thousand of its employees, including assembly worker Mary Delany. At 5
p.m. Pacific time, Mary knows her bank has received an electronic
deposit of her week's paycheck, and so on her way home, she stops at a
local florist and uses her ATM card to wire an order for a dozen roses
to her brother Mark, in Chicago, who just this morning celebrated his
30th birthday by ordering the car of his dreams.
Within hours, a
single man sitting in his apartment initiates a series of events that
touches the economies of four counties, seven industries, and countless
individuals. But what has actually been exchanged? No hard currency
(dollars, yen, francs, or marks) has physically been given from one
person-or institute-to another; no products (the car, airplanes, or
flowers) have physically been handed over, yet. Even the less tangible
-but absolutely essential-component of any economic transaction, labor,
has yet to be performed. (The car and the airplanes are not yet built;
the flowers have not yet been picked, arranged or physically
delivered.)
What, then, has been
exchanged? Information. Data flows from one person to company to
community; transactions execute in almost frictionless markets.
Although the physical aspects of these transactions are still to be
completed, even they are radically impacted by this flow of
information. The assembly workers at the auto plant are making Mark's
car with his specific requirements, not a dealer's car. The Boeing
jumbo jets were selected as much for their incorporation of integrated
digital entertainment and communication systems for passengers as for
their flight characteristics and efficiencies. The roses that Mary is
sending to her brother were cut in Tyler, Texas, this morning for
distribution by a nationwide network of digitally connected florists
tomorrow.
Now, multiply this
scenario by millions of similar transactions taking place in thousands
of industries in every second of every day, and you can comprehend why
understanding the implications of what we are calling "the digital
economy" tops the agenda of every right thinking CEO in the world today.
And that's what it
is - The Power of Information...
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